Tel: 403 271 3105
Fax: 403 271 3150
4-675 Acadia Dr., SE
Calgary, Alberta, T2J 2Y1
Frequently Asked Questions (FAQs)
Does Alberta Health Care (AHC) cover eye exams? How about for my children?
Children’s eye exams (19 and younger), as well as seniors exams (65+), are covered annually. Eye exams for adults are
not automatically covered but there are a range of conditions that may qualify you for exam coverage. Annual eye exams are
strongly recommended for all adults.
How often should I do my exam?
It is recommended to have an annual eye exam if you are under 20 or over 65 years of age or have any medical conditions
such as diabetes (as deemed by a doctor). You are covered for a free annual eye exam with a valid health card.
If you are between 20-65 years of age, recommended every 1-2 years.
I don’t have coverage. How can I pay?
Our optical centre accepts payment methods including credit card, debit card, and cash for non-covered vision services and products (prescription contacts, glasses, sunglasses, or repairs).
Do you offer direct billing to my insurance company?
Yes, most major insurance companies allow us to submit and receive eligible payments electronically. Check your policy for coverage details.
Do you have free parking?
Yes, parking is free within the plaza.
Do I need to bring anything to my eye exam appointment?
If you are currently using any medication, please bring a list to your appointment for your doctor.
If you are currently using contact lenses or glasses, bring them to your appointment.
Please bring your health card and your insurance coverage slip, if applicable.
How much do repairs cost?
Every pair of glasses repair is unique to the type of material, the frame, and the construction of the glasses.
In order to give you an exact quote, our skilled eyewear consultants would have to visually inspect and assess the repair.
Most minor repairs (if no parts or additional services are required), are generally free.
Do I need an appointment?
No appointments are needed for walk-in repairs and same day service is available for most repairs, as long as we have
a reasonable time that day and no special parts are needed for order, etc.
We accept walk-in appointments for eye exams as long as we are not fully booked. In order to ensure you are taken care of, we recommend calling in advance to ensure we have a doctor available that day and time for you to be properly examined.
For any further questions, please feel free to call us and ask! We are here to help.
Is there translation available?
Our in-house optician speaks English, Farsi & Arabic to assist any clients who may benefit from this.
How much do Lenses cost?
Lens cost can vary based on the material, features, and your particular prescription. If you bring in your prescription to our store,
we would be happy to discuss all available options to you.
Do you offer a Warranty?
Every pair of glasses comes with a 1-year manufacturers warranty on the frame.